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FAQ’s

Frequently Asked Questions?

What shipping methods are available?

We handle delivery through our carrier partner for all products fulfilled by Libaas Studio Our delivery partner is committed to ensuring a smooth delivery process for you.

Will I receive a confirmation before delivery?

We’ll notify you about the status of your order via email.

We’ll only email you if any of the information provided by you needs additional verification.

Which countries do you ship to?

Currently we only ship orders to the United Arab Emirates.

How do I place an order?

ORDERING ONLINE IS EASY WITH Libaas Studio!!

STEP ONE: Browse at Your Leisure
• On the main list of products, click a product to see additional information about the item.
• On any other page, use the “Back to shop” to get back to the main page.
STEP TWO: Add to Cart
• Select the products or packages you wish to order, and click the “Add to Cart” button for each product. You can also choose to add more than one of each item using the box next to the “Add to Card” button.
• Move your mouse to the “Shopping Bag” button at the top right of the page (showing your current order total) to display the quantities of the items you have placed in your shopping bag and the total cost of your order.
• If you wish to remove an item in your current order, simply go to your bag and select the “Remove item” link near the product name represented by the symbol ‘X’. The item will be removed from your shopping bag.
STEP THREE: Make Payment
• When you’ve completed shopping, click the “Proceed to Checkout” button in your shopping bag list, using the button at the top right of any page.
• On the Checkout page provide the requested information for address, shipping, and payment method.
• Deliveries will be made between 8 am and 5 pm from Monday to Saturday.

Do I need an account to place an order?

Not necessarily, but we highly recommend opening an account, that makes your purchase easy and fast, You can track, amend address, cancel an order, return an order…

How should I to contact if I have any queries?

If you have any questions/queries, please Contact Our Support Team via Email at info@libaasstudion.pk or Phone at +92 337 731 9790, or visit our Contact Us Page.

How can I cancel my order?

You can cancel your order during the confirmation or while it’s under processing by logging into your Libaas Studio account and clicking on “My Account” > Orders. Every product ordered will be listed, by clicking on each you will get the option to cancel.

Once your order is shipped and sent out for delivery, you cannot cancel or amend address until you received the item.

How can I return the product?

Contact our customer support at Email info@libaasstudion.pk  or by Phone +92 337 731 9790 within 7 days of receiving the item to request a return.

Our customer support team will provide you with a return authorization and instructions on how to proceed.

What is Libaas Studio's return policy?

Please visit Our Return and Refund Policy Page to get more info

How do I track my order?

Yes, You can Track your Order. After your order has been shipped, a confirmation email will be sent to you which will include a tracking number. You go to Our Order Tracking Page and then Type the tracking number to Check your Order Status.

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